Commercial guideUpdated July 20269 min read
Does your building have enough power for a new tenant?
This question usually gets answered with the wrong number. The amp rating on your switchboard is what the building can draw, not what is still available, and the gap between those two is where lease dates go wrong.
Service size is not available capacity
Almost every version of this conversation starts with a single number. The building is 400 amps, or 800, or 1200, and the question is whether that is enough. It is the right instinct and the wrong measurement.
Your service rating is a ceiling. What matters for a new tenant is the headroom: the ceiling minus what the building is already using. A 1200 amp service that is nearly fully committed has less to offer a new tenant than a 600 amp service in a half-empty building. Two owners can give the same answer to "what size is your service" and be in completely different positions.
There is a second thing hiding in that number. Amps alone do not describe capacity, because the voltage and the phase configuration change what an amp is worth. Two hundred amps at 208 volts three-phase works out to roughly 72 kVA. Four hundred amps at 480 volts three-phase is about 333 kVA, which is more than four times the capacity for twice the amperage. So the useful figure is never one number, it is three: amps, volts, and phase.
Working out what you have
Those three numbers live on the label of your main switchboard or panel, and reading a label is not something you need anyone else for. Photograph it rather than copying a figure out, because the combination is what carries the meaning.
Establishing what is already used is the harder half, and it is where the two available methods diverge sharply. The traditional route adds up the connected load on paper: every circuit, every piece of equipment, every fixture, with the code factors applied. It is thorough, it is defensible to a plan checker, and it tends to produce a conservative answer, because it accounts for loads that in practice never all run at once.
The second method is the one most owners have never been offered, and it is often the one that changes the outcome.
The shortcut most owners never use
Your utility bills may prove you have capacity a spreadsheet says you do not
For an existing building, the code allows the existing load to be established from actual metered maximum demand rather than a paper tally. The measured peak across the past year, plus a safety margin, can stand in for the calculated existing load (this is NEC 220.87).
This matters because buildings almost never draw what a worst-case calculation says they could. Diversity is real: not every tenant peaks at the same hour, not every piece of equipment runs simultaneously, and lighting loads in particular have fallen as fixtures have been replaced. It is common for the demand-data route to reveal usable headroom that the paper method said was not there.
The data is already yours. Commercial accounts are billed on peak demand as well as consumption, so twelve months of bills contains the measured peak. Before you accept a quote for a service upgrade, it is worth having that history looked at, because the cheapest capacity is the capacity you already have and did not know about.
What different tenants add
Tenant type predicts electrical load far better than square footage does. Two suites of identical size can differ by a factor of several. The ranking below is relative rather than a set of figures, because the figures depend entirely on the specific equipment and it would be dishonest to publish numbers that read as an estimate.
| Tenant type | What drives the load | Relative weight |
|---|---|---|
| Professional office, legal, accounting | Lighting, receptacles, and HVAC. Little equipment load beyond a server closet | Lightest |
| Retail and showroom | Lighting-dominant, and much lighter than it used to be if the fit-out is LED | Light to moderate |
| Fitness and studio space | HVAC to handle occupancy and ventilation, plus some equipment | Moderate |
| Medical, dental, veterinary | Imaging, sterilizers, and vacuum or compressor plant, plus circuits that cannot share | Moderate to heavy |
| Server, network, or lab space | Dense equipment load plus dedicated cooling, and often a UPS to support | Heavy for the floor area |
| Light industrial and machine shop | Three-phase motor loads, and starting current well above running current | Heavy |
| Restaurant and commercial kitchen | Hoods, walk-ins, fryers, dishwashers, and make-up air all running together | Heaviest by a wide margin |
| Any tenant adding EV charging | Continuous load for hours. Can rival everything else the tenant brings combined | Depends entirely on port count |
Two entries on that table deserve singling out. Restaurants are not merely the heaviest, they are the most variable: whether the cooking line is gas or electric can move the requirement by a factor of several, and make-up air for the hoods is a load people routinely forget until plan check raises it. EV charging is the newer surprise. It is a continuous load running for hours rather than a peak, and at any meaningful port count it can rival everything else the tenant is installing put together.
Options short of a service upgrade
If the numbers come back short, a new service is one answer and it is usually the most expensive and the slowest. It is worth knowing what sits between.
Separate the panel problem from the capacity problem. A panel with no spaces left is not the same as a service with no capacity left, and the two get confused constantly. If the service has room and one panel is simply full, a subpanel or a reconfiguration solves it at a fraction of the cost and time.
Retire load you are still carrying. Lighting was a large share of connected load in any building designed around fluorescent or HID fixtures, and a retrofit can cut that share substantially. In a marginal building this is sometimes enough on its own, and unlike a service upgrade it pays back part of itself through the energy saving. It deserves to be priced against the upgrade rather than treated as a separate project.
Manage the peak rather than the total. Capacity is about simultaneous demand, so staggering or shedding non-critical loads can bring a peak under a ceiling that a naive total would exceed. This is how EV charging often gets accommodated in buildings that could not support the same ports running flat out.
Rebalance what is already there. Loads accumulate unevenly across decades of tenant changes, and an existing service is not always distributed the way the current use would suggest. Sometimes capacity is present but sitting in the wrong place.
The item that breaks lease dates
Do not commit a delivery date that depends on a utility timeline you do not have in writing
This is the one that costs owners real money, and it has nothing to do with electrical work.
If the answer turns out to be a larger service, the project splits into two halves with very different characters. The work inside the building has a schedule a contractor can commit to. The utility side, which may mean a larger service, a new transformer, or upstream capacity that has to be planned, runs on its own timeline, and it is routinely the longest item in the whole project. Nobody in the building controls it.
We are not going to print a number here, because it varies with what specifically is required and how loaded the local infrastructure already is, and a made-up figure is worse than none. What we would tell any owner is procedural: open that conversation with the utility as early as possible, get the timeline in writing, and treat a lease delivery date that depends on it as unconfirmed until you have it. A capacity problem discovered at plan check has cost owners far more in rent concessions than the electrical work ever would have.
What to gather before you call
Five things turn this from an open question into arithmetic. None of them requires opening any equipment, and having them ready is the difference between a real answer and a site visit that produces another site visit.
Photograph the service equipment labels
The main switchboard or panel label carries the main breaker rating, the voltage, and the phase configuration. Photograph the label itself rather than writing the numbers down, because the combination matters and a single transcribed number loses it. Do not remove any covers to find it.
Pull twelve months of utility bills, with the demand figures
Not just the kilowatt-hours. Commercial accounts are billed on peak demand as well as consumption, and that demand history is the most useful document in this whole process. It is what makes the next section possible, and you already have it.
Find the single-line diagram if the building has one
Older buildings often do not, and that is normal rather than a problem. If one exists it is usually in the original permit set, with the building department, or with whoever last did significant work. It saves real time when it turns up.
Get the tenant equipment list or their drawings
The tenant knows what they are installing even when nobody has written it down as electrical load. An equipment schedule, a kitchen layout, or a set of MEP drawings turns guesswork into arithmetic. A restaurant tenant who cannot produce an equipment list is the single most common reason these projects stall.
Know your lease delivery date before anyone quotes you
The date you have committed to shapes which options are actually available. Some paths take weeks and some depend on a utility timeline nobody in the building controls, and knowing the deadline up front prevents a technically correct recommendation that cannot be delivered on time.
Have a tenant lined up and need a straight answer on capacity?
Our team reads the demand history before recommending a service upgrade, separates a full panel from a short service, and tells you which of those you actually have. Commercial and multifamily work across every city in Santa Clara County.
Common questions
How do I find out what service size my building has?
Three numbers together tell you, and you need all three: the main breaker rating in amps, the voltage, and whether the service is single-phase or three-phase. They are printed on the label of the main switchboard or panel. Voltage matters as much as amperage, because the same amp rating delivers very different capacity at different voltages: 200 amps at 208 volts three-phase is roughly 72 kVA, while 400 amps at 480 volts three-phase is around 333 kVA. An amp number on its own does not answer the question, which is why photographing the label beats writing one figure down.
My building is 400 amps. Is that enough for a restaurant?
Nobody can answer that from the amp rating alone, and treat a confident yes or no as a warning sign. It depends on the voltage and phase of that 400 amps, on how much of it existing tenants are already using, and enormously on what this particular restaurant is installing. Full commercial kitchens are the heaviest tenant type there is by a wide margin, and two restaurants of the same square footage can differ by a factor of several depending on whether the cooking equipment is gas or electric. This is the case where the equipment list matters more than the building.
Can I use my actual power bills instead of a full load calculation?
Often yes, and it is the most useful thing in this article. For an existing building, the code permits establishing the existing load from metered maximum demand data rather than adding up every connected load on paper (NEC 220.87). The measured peak over the past year, plus a safety factor, stands in for the calculated existing load. This matters because buildings almost never draw what a worst-case paper calculation says they could, so the demand-data route frequently shows meaningful headroom that a spreadsheet said you did not have. Before you accept a quote for a service upgrade, it is worth having someone look at your demand history.
One of my panels is completely full. Does that mean the building is out of power?
No, and these are two genuinely different problems that get confused constantly. A full panel is out of physical spaces for breakers, which is a panel problem. Being out of capacity means the service itself cannot supply more current, which is a service problem. A building can easily have a stuffed panel on one side and real capacity available at the service, in which case the answer is a subpanel or a reconfiguration rather than a service upgrade. That distinction is worth establishing early, because the two fixes differ by an order of magnitude in cost and timeline.
How long does a service upgrade take?
The honest answer is that the part nobody in the building controls is usually the longest part. Our work has a schedule we can commit to. The utility side, which can mean a larger service, a new transformer, or upstream capacity, runs on its own timeline and varies with what specifically is needed and how loaded the local infrastructure already is. So rather than a number, the useful advice is procedural: ask the utility for a written timeline as early as you can, and do not commit to a lease delivery date that depends on it until you have that in hand.
Does a lighting retrofit actually free up usable capacity?
In an older building, yes, and it is frequently underestimated. Lighting was a large share of the connected load in buildings designed around fluorescent or HID fixtures, and a modern retrofit can cut that share substantially. In a building that is marginal rather than badly short, retiring legacy lighting load is sometimes enough on its own to accommodate a new tenant, and it pays for part of itself through the energy saving regardless. It is worth pricing against a service upgrade rather than treating the two as unrelated projects.
Who pays for the upgrade, the landlord or the tenant?
That is set by the lease rather than by code or custom, so the answer is in the document. The provisions to look at are the ones covering landlord work versus tenant improvements, any tenant improvement allowance, and how base building systems are defined, because electrical service capacity is commonly treated as base building while everything past the tenant panel is not. The practical point is to settle it before the work is scoped rather than after, since the sums involved are large enough to sour an otherwise good tenancy.
Keep reading
Tenant improvement electrical
The build-out itself: scope, GC and architect coordination, permits, and working to a TI schedule.
Commercial service and panel upgrades
What is involved when the answer really is more capacity, including phased cutovers in occupied buildings.
Commercial LED retrofit
The route that frees existing capacity instead of buying more of it, and pays back part of itself.